What to Expect
As a new client of Hamilton Animal Care in the Lehigh Valley, you can expect our full attention to your pet’s needs.
When you arrive for your appointment, you will be greeted warmly by our staff. We offer a spacious waiting room with separate dog and cat areas. Clients are welcome to review the educational materials available or enjoy the variety of fish in our aquarium.
A veterinary technician will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering information for the doctor.
Then, one of our veterinarians will examine your pet, ask you further questions and may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
